Accessibility

Using this website

This website is run by Darlington Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 200% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

Most of this website is compliant with the W3C WCAG 2.1 AA accessibility standard.  However, there are some parts of this website that are not fully accessible:

  • pages with Google Maps
  • Colour contrast not high enough on an error

What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Web team by emailing the issue to mydarlington@darlington.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Darlington Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons.

Non compliance with the accessibility regulations

N/A

How we tested this website

This website is tested every 6 days. The tests are carried out by the Darlington Borough Council web team using Siteimprove’s accessibility reports.  Tests are scheduled automatically and are monitored by the web team.

What we are doing to improve accessibility

Our accessibility roadmap below shows when we aim to fix the issues on this site.

This statement was prepared on 02/08/2019.  It was last update on 14/05/2020.

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25 May 2020 @12:46
RT @HeadofSteamMus: Half term around here so a week of craft activities! We start with hand print birds - have a go and send us your pictur…
25 May 2020 @08:24
Thin and crispy pizza delivered right to your door from Picco Bar & Pizzeria, available this weekend 🍕 Featuring their tasty Contadino pizza, for all you vegetarians of goats cheese vegetable lovers out there! To order call them on 01325 350555 or message them. #LoveDarlo https://t.co/MQ8chiMFca }
22 May 2020 @14:30
Love it! 😍 @DebbiMooreCraft’s website is still open. https://t.co/eMjbI71GmT
22 May 2020 @11:47