Accessibility
Using this website
This accessibility statement is for https://www.enjoydarlington.co.uk/. This website is run by Darlington Borough Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:
- zoom in up to 200% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
Most of this website is compliant with the W3C WCAG 2.2 AA accessibility standard. However, there are some parts of this website that are not fully accessible:
- pages with Google Maps
- Colour contrast not high enough on an error
What to do if you can’t access parts of this website
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We’ll consider your request and get back to you in 10 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Web team by emailing the issue to mydarlington@darlington.gov.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
Darlington Borough Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.
Non accessible content
The content listed below is non-accessible for the following reasons.
Inline frame missing a text alternative
On the Contact page the Google Recaptcha doesn't have a descriptive title. This does not meet WCAG 2.2: Success Criterion 4.1.2: Name, Role Value. We are unable to fix this as the markup is generated from Google.
Non compliance with the accessibility regulations
Some of the PDF's on our website are not in an accessible format due to not being machine readable or missing certain landmarks such as headers. This doesn’t meet WCAG 2.1 success criterion 4.1.2 (name, role value). Where the documents have been created by us we will fix these issues. Where the documents are given to us by third parties such as pubs, shops and restaurants we will provide links to their websites and social media where the information within the PDFs should also be available.
How we tested this website
This website is tested every 6 days. The tests are carried out by the Darlington Borough Council web team using Siteimprove’s accessibility reports. Tests are scheduled automatically and are monitored by the web team.
What we are doing to improve accessibility
Our accessibility roadmap below shows when we aim to fix the issues on this site.
| Issue | Target Fix Date |
|---|---|
| 4.1.2 Name, Role, Value | No date set |
This statement was prepared on 02/08/2019. It was last update on 10/04/2024 and is reviewed every two months.